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Can I buy windows and doors online?

Yes, you can purchase custom windows and doors directly from our website. Our online design tool lets you configure your windows or doors by selecting size, frame type, glass options, colors, and more. You’ll see instant pricing and can add items to your cart to complete your purchase online.

How do I customize my windows online?

Our product wizard guides you through each customization step. You’ll choose your window type (single hung, casement, picture, etc.), opening system, size, frame type, frame color, grid style, glass type, and energy package. Each selection updates your price instantly, making it easy to stay within budget while getting exactly what you need.

What if my measurements are slightly off?

For replacement windows, it’s critical to order the correct size. If you’re unsure about your measurements, we recommend scheduling a consultation or having a professional measure on-site. We cannot accept returns for custom-sized windows due to measurement errors.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as financing options. All payments are processed securely through our encrypted checkout system.

Does replacement take place inside or outside?

Factors such as insulation, anchoring, and seals that protect the window from air and water infiltration around the frame, are important in the professional installation and maximum energy efficiency of your windows. To ensure the best quality service, the ClearMax® team would require access to both the inside and the outside of the window.

What are the available payment options and financing available?

Depending on the promotional period, we offer a range of payment options and financing. To explore available options, please contact us.

What kind of warranty is provided for my windows?

As long as you own your home, our manufacturer’s limited lifetime warranty holds good for all windows and doors we provide. Please see our warranties page or contact us for more details.

What happens if I encounter a problem in the window?

Most issues encountered by our customers can be solved without any difficulty and don’t usually signify a problem in your window. Please do contact us for any help or assistance.

Is it normal to find water on the inside of my window during a recent storm? How to fix it?

Water may appear on the inside of your window during a rainstorm but you don’t have to be alarmed. Our windows and patio doors have an innovatively designed “weep” drainage system on the exterior bottom rails of the frame whose function is to allow water to drain to the outside of the window while simultaneously protecting the inside of your home.
Water may appear on the inside of your window during a rainstorm but you don’t have to be alarmed. Our windows and patio doors have an innovatively designed “weep” drainage system on the exterior bottom rails of the frame whose function is to allow water to drain to the outside of the window while simultaneously protecting the inside of your home.

What is Low E glass or a Low E coating?

The “e” stands for emissivity. The ability of a material to radiate energy is called emissivity. When heat or light energy that typically comes from the sun is absorbed by glass, the air movement either shifts it or it is re-radiated by the glass surface.
Typically, low emissivity can be associated with highly reflective material whereas dull darker colored material is associated with high emissivity. The insulation properties of a window can be improved by reducing the emissivity of one or more of the window glass surfaces. Hence, Low E glass can improve the insulation of a home from the effects of external temperatures in any climate.
Low E coatings have been developed to reduce the emissivity of glass. These minimize the amount of ultraviolet or infrared light that can pass through without any compromise in the amount of visible light transmitted.

How to distinguish between clear glass and glass with Low E coating?

The easiest experiment to check if windows have low E glass is to hold a lit flame (match or lighter) next to the glass in a dark surrounding. There will be three flames reflected in the window if the glass is low E coated, with the center flame being a different color than the outer two.

Is there a standard size for all doors and windows?

There are no industry standard sizes for windows. Each window manufacturer would have their standard sizes. Doors, on the other hand, do have industry-standard sizes but need measurements to ensure that they fit the surrounding trim.